Privacy Policy

This website is operated by Xinshao Dexin Insulation Paperboard Co., Ltd. ("Guangxin Insulation", "we", "us"), a manufacturer of electrical insulation materials located in Xinshao County, Hunan Province, China. This Privacy Policy explains how we handle personal information collected through gxinsulation.com and related business communications.

Information you provide directly

• Inquiry & RFQ forms — name, company name, job title, email address, phone / WhatsApp number, country, and details of your product requirements.
• Email correspondence — messages, attachments and technical specifications you send to us.
• Sample & document requests — shipping details and company information needed to fulfil your request.

Information collected automatically

• Usage data — pages visited, time on page, browser type, device type and approximate location (country/region level), collected through standard web analytics.
• Cookies — small text files used for site functionality and traffic statistics (see Section 04).

We use collected information solely for legitimate business purposes:

• Responding to inquiries, preparing quotations and providing technical support.
• Processing sample requests, orders and shipping arrangements.
• Sending requested documents such as datasheets, catalogs and test reports.
• Improving website content, structure and user experience.
• Occasional follow-up communication about your inquiry or our products. We do not send unsolicited marketing campaigns.

This website may use cookies and similar technologies for essential site operation and anonymous traffic analysis (for example, Google Analytics). Analytics data is aggregated and does not personally identify you. You can disable cookies in your browser settings at any time; core content of this site remains accessible without cookies.

We do not sell, rent or trade your personal information. Information may be shared only in the following limited circumstances:

• Logistics partners — freight forwarders and carriers receive the contact and address details required to deliver samples or orders.
• Service providers — website hosting and email service providers who process data on our behalf under confidentiality obligations.
• Legal requirements — where disclosure is required by applicable law, regulation or valid legal process.

Inquiry records and business correspondence are retained for as long as needed to serve the business relationship and meet legal or accounting obligations, after which they are deleted or anonymized. We apply appropriate technical and organizational measures to protect information against unauthorized access, loss or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction (including under GDPR for EU/EEA visitors), you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information where there is no legitimate reason to retain it.
• Object to or restrict certain processing, and withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details in Section 10. We will respond within a reasonable timeframe.

As a China-based manufacturer serving global customers, information you submit may be processed and stored in China. By using this website and submitting forms, you acknowledge this transfer. We handle all business contact data under the safeguards described in this policy regardless of where it is processed.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates the current version. Continued use of the website after an update constitutes acceptance of the revised policy.

For any privacy-related question or request, please contact us:

Company

Xinshao Dexin Insulation Paperboard Co., Ltd.

Address

[COMPANY ADDRESS]

Email

[EMAIL ADDRESS]

Phone

[PHONE NUMBER]